Duniya Bank

FAQ'S

faqI am a customer of Duniya Bank. Who should I contact?

As a retail banking customer, you can always feel free to contact us by email or phone. You can find the details on the contact us page.

For business customers, it is advisable to contact your relationship manager. He/She is always ready to answer your queries. If you are unable to reach your relationship manager, you can visit our contact us page and feel free to contact us via email or phone.

If you do not find a suitable way to contact us, please e-mail customerrelations@duniyabank.us

How can I contact press office?

Journalists can find contact details on our contact us page and feel free to call us at the mentioned email ID and contact number.

You can also visit our media resources page for more information.

Who should I contact as an investor?

We always keep transparency with our investors. If you have a question or query, you can visit our contact us page for phone number or email us directly at investorcare@duniyabank.us

How can I get access to internet banking?

If you don’t have login credentials, you can contact your relationship manager or anyone at our bank branch and create your online banking account.

You can then access online accounts via our online banking page.

I have some social and environmental concerns. To whom should I raise my concern?

Although we ensure that our methods and lending activities are not causing any social or environmental problem, we are ready to hear from you about it.

To raise a social or environmental concern, you can send your query to corporate@duniyabank.us

I have a sponsorship proposal for Duniya Bank. Who should I contact?

We are always looking for sponsorship opportunities where our contribution can make a difference. Please visit our sponsorship page for more information.

I am unable to find a solution to my problem. What should I do now?

If you are unable to resolve your problem using the contact details and information, you can email us at customerrelations@duniyabank.us